Posts Tagged ‘Alabama’
KT in Alabama said: “I have a mortgage through Saxon Mortgage. It has been a nightmare. I finally thought that I had found relief in the Government issued HAMP program modification, only to submit in all needed documentation and be told after 7 months that I don’t qualify.
Today I discovered what many people probably suspected. Saxon Mortgage did not foreclose in the middle of winter because homes would freeze and become damaged. Instead, Saxon Mortgage promised HAMP modifications that never happened, and foreclosed or threatened foreclosure when the weather moderated.
TH in Alabama said: “same problem with saxon as i have read on this site they keep saying they do not have all documents i have faxed ,mailed with return receipt. spoke with employees at saxon and gone thru all paper work step by step and they will say they have everything except 1 thing and i will fax next thing you know i will get a letter stating they are missing several documents . what can i do?”
TM in Alabama said: “Saxon Mortgage began giving me the run-around the moment that I requested assistance. I would send in the same forms over and over. I would get a different person each time I called and they would tell me to give them the same info over and over and they would tell me it had not been registered. I was sent back and forth, each one telling me the same info was needed. I was sent mail regarding my situation that stated I had 10 days to reply and the letter was received over 2 weeks after it was dated! I will lodge complaints wherever I can.”