Watchdog
ML in Lousianna said this today: “Saxon has sent me a letter saying that I did qualify for a home loan modification and 6 weeks later sent a denial letter and approved the foreclosure process to go forward.”
HAMP was started in February 2009 by the Treasury Department and the Federal Housing Finance Agency after the foreclosure crisis. Under the plan, at least $75 billion was directed to participating mortgage-servicing companies to help financially distressed mortgage-holders modify their mortgages.
BG in Florida said: “I was given a forbearance plan by my bank. the bank (amtrust) was closed down. my mortgage was transferred to Saxon Mortgage and they disallowed the plan. Calling me in the middle of the night claiming I was not paying my mortgage.
GT in Colorado said: “FYI – I have went so far as to get the government involved. I’ve filed a complaint with the SIGTARP office, and they actually contacted me. It’s been turned over to Fannie Mae, and the Department of Treasury. Now I have to wait and see whether or not that was a wise move. I have too many complaints to list here!”
Some people with Saxon Mortgage Services problems and complaints see our Twitter link but don’t know much about it. Did you know that 1/2 of all business-to-customer marketers polled reported using Twitter to unearth potential PR problems?