Complaints
KM in California said: “I started a Loan Modification effort in September 2008. Saxon told me they will not look at the request unless I was behind on payments and not to send payments. After frustration with the inability to get Saxon to respond after I stopped paying.
VO in Missouri said: “Did Novastar sell the homes to Saxon or are they just playing debt collector? I too have had nothing but trouble with Saxon. I try to modify my loan, so they tell me to get behind to do this. They foreclosed on me. They didn’t send me a certified letter or anything.
Lisa in New Jersey said: “I too have had problems with Saxon. I started the mortgage modification in Oct 08. I was told to be in default to qualify. Being 10 months out of bankruptcy, I was hesitant, but needed the help. I finally got paperwork after a lawyer contacted them 1st payment due 4/1/09. Too long to write in this box the horror I went thru w/ no return calls, promises of paperwork, and ruined (more) credit. Class action suit, I’m in!”
CP said: “I too have been “working with” Saxon on a loan modification for the past four months. Just as everything was in order and they said it was ready to go, they denied it for a missing document. I am now in foreclosure and hoping Legal Aid will be able to help me keep my home. Sign me up also for a class action suit!”
ET in New York said: “I have been trying to get a loan modification for 3 months now and have had so many problems with Saxon Mortgage it will not even fit in this small box. I have contacted Fox 5 and WPIX 11, the attorney general and your website as well as the CEO of Saxon Mortgage. I have been told 50 different stories by Saxon and still have not gotten my case handled and cannot even get anyone to call me back.”