Complaints
MB in Tennessee said: “I have read with interest the posting on Saxon Mortgage Servicing and my story has been almost the same. Lost paperwork, will get right back with you, call and stay on the phone for hours and then they hang up. I have experienced it all and they even went as far as telling me I had a loan modification, took $4,000.00 from me and then revoked all the paper work, put me in foreclosure again charged me thousands of dollars.
A saxon Mortgage homeowner in Missouri said: “Saxon Mortgage is a crooked company! I have also been awating a modification for over ten months now. Not only am I still waiting but my second mortgage can’t even begin until after my first is completed or deined! I have sent in the same documents over 25 times! I have all of my fax confirmations! They always tell mw something different and nothing makes sense! Needless to say I have filed a complaint with the FTC and am making another complain today with US Treasury. I urge all of you to file your complaints as well. I have made all of my payments ONTIME each and every month and done everything the ask and am still getting screwed! Companies like this should be sued and shut down!”
A Saxon Mortgage customer in Virginia said: “I’d applied for the HAMP modification with SAXON in June 2009 and approved. My mortgage payment was reduce to $1,100. Required papework was submitted three times and finally Saxon said they had all documents. I was told to call Saxon once a week to find status of the modification, and I did call sometimes 3 to 4 times a week I contacted them. I call so muich because I can’t getting different answer from Saxon call center. Later, I received a call from Amanda A, she told me to only contact her from here on out.
MP in Illinois said: “Saxon has destroyed my life. I had a truck fall on me and was out of work for months. I fell behind on some payments and was told by them that my adjustable mortgage was going to increase to almost 11%. They told me I should try loan modification. I tried, 13 times.
MS in Washington said: “Last year Saxon took $5000 from me, then blocked me from making monthly payments, so many other things over 3 years. I was to give them extra payments today to stop foreclosure – I just happened to read this site.